Dental Front Office Coordinator

288 Belmont Street Brockton, MA 02301 • Administrative • Full-Time

Salary Range:  $23.00 - $26.00 hour

Hours: 32-40hrs per week (full-time)

Pay Rate: $23-26 per hour

Requirements: High School Diploma (minimum), prior dental experience, competency with dental practice management software (PracticeWorks, Dentrix)

Benefits: Competitive PTO, 401k, free dental care, 

 About Us - Massasoit Dental Associates (MDA) has been an active, trusted dental provider in the Brockton community since 1974. Dr. Matthew Manzi and his team view our patients as extensions of our own families and strive to provide compassionate care in a holistic setting while staying informed of the latest innovations in the field.

The Role – the front office associate is primarily responsible for fielding incoming phone calls to the office, assisting with patient scheduling/rescheduling, and as a general customer service liaison for our patients. Demonstrating exemplary customer service is critical in this position as is the ability to multitask and be comfortable in a fast-paced environment. Typical responsibilities may include….

  • Answering incoming telephone calls and emails
  • Assisting with scheduling patient appointments
  • Filling last-minute appointment cancellations
  • Placing referrals to outside dental specialists
  • Reviewing and processing patient copayments
  • Assist with insurance posting and claims processing

 

If you’re looking for a dental office with great advancement opportunities and a rewarding work environment, please apply today

 
 

At Massasoit Dental Associates, we pride ourselves on being a small, independently owned practice that values both our patients and our team. Unlike corporate dental chains, we foster a close-knit, supportive work environment where staff members tend to stay for many years—some for decades! Our commitment to quality care and a positive workplace culture makes us a standout choice for professionals who want to feel valued and grow in their careers. If you're looking for a practice where you can build lasting relationships and be part of a dedicated, experienced team, we’d love to hear from you!

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