Williams Dental Lab is a state-of-the-art dental lab located in Gilroy, California that prioritizes customer service. We are dedicated to growing our team with self-motivated individuals who are organized, detail oriented and able to learn and adapt to Williams Dental Lab protocols. We are looking for a Front Office team member.

Requirements:

Speak, read and understand English
Located in commuting distance of Gilroy, California (no relocation is available)
Have a positive and professional attitude
Reliable and dependable
Able to accept direction/correction on work related tasks
Time management, and ability to prioritize work
Ability to multi task
Attention to detail
Standard knowledge of Word, Excell and Outlook
Ability to prioritize work tasks efficiently
Computer experience

Benefits For Full time Employees

Health Insurance
Dental Benefits
Paid Time off includes Paid Sick Leave, Vacation and Holiday pay
Profit Sharing
Life Insurance

Job Duties

Provide exceptional customer service
Answer multiple phone lines in a friendly and professional manner
Preschedule cases as needed
Prepping shipping boxes
Cleaning case pans as cases are completed
Restocking supplies daily as needed to meet shipping and receiving needs
Ability to climb stairs and carry up to 15 pounds
Keep work area clean and organized
Receive cases daily from clients
Disinfect and inventory all case items received
Read and interpret the prescription provided by the doctor, verify the doctor and patient name
Enter case into our lab tracking software, a case number is automatically generated
Add the case number to each item received with the case
Drop off case to appropriate department
Upon case completion steam models and clean pans to prep for billing
After case is invoiced wrap case for shipping
Assist in maintaining digital files by scanning an uploading case documents to our lab tracking software.
Monitor Photos email and print photos as needed for cases
Generate Daily reports

Dental Lab- Front Office

Applications are closed