We are hiring a Customer Service Representative (Entry-Level) to support in-person customer interactions and help create a positive, welcoming experience for individuals engaging with our services.
This role is focused on face-to-face communication, customer support, and service excellence in a structured, team-based environment.
No prior experience is required—we provide full paid training and onboarding.
Key Responsibilities
- Serve as a first point of contact for customers in person
- Provide clear, friendly, and helpful responses to questions, requests, and service needs
- Assist individuals in navigating available services, programs, or resources
- Maintain a professional, approachable, and customer-focused presence
- Help keep service areas organized, clean, and efficient
- Work closely with team members to support daily customer flow and operations
- Communicate customer feedback or observations to leadership when needed
- Follow established procedures to ensure consistent, high-quality service
Qualifications
- Strong communication and interpersonal skills
- Friendly, professional, and dependable attitude
- Comfortable interacting with the public in face-to-face settings
- Ability to stay organized in fast-paced environments
- Team-oriented mindset with a willingness to learn and grow
- Reliable attendance and consistent performance
Preferred (Not Required) Experience
- Retail, hospitality, food service, or other customer-facing roles
- Interest in customer experience, communications, public service, or support roles
What We Offer
- Paid training and full onboarding support
- Hands-on experience in customer service and public engagement
- Ongoing coaching, mentoring, and skill development
- Opportunities for career advancement into leadership roles
- Supportive, team-oriented work environment
Why Join Us?
Start your career in customer service and public engagement with a company that values growth, teamwork, and professionalism. This is a great opportunity to build strong communication skills and gain real-world experience in a people-focused role.
