Client Service Associate - Entry Level

Hayward, CA 94544 • Customer Service • Marketing • Public Relations (PR) • Full-Time

Salary Range:  $49500 - $67500 year

We’re hiring a motivated Entry-Level Client Service Associate to join our dynamic team! This full-time position is perfect for recent graduates or individuals eager to start a rewarding career in customer service, client relations, or account management.

In this role, you’ll receive hands-on training, collaborate with cross-functional teams, and gain valuable professional experience to grow within the company.

Key Responsibilities

  • Deliver prompt, professional, and solution-focused support to clients and customers.

  • Assist with client onboarding, account setup, and maintaining accurate client records.

  • Collaborate with internal teams (sales, marketing, operations) to resolve issues and ensure high client satisfaction.

  • Monitor and track client feedback; provide input on ways to enhance the customer experience.

  • Support initiatives that improve client retention and engagement.

  • Maintain organized documentation and update CRM systems and internal databases.

What We’re Looking For

  • Excellent written and verbal communication skills.

  • Strong attention to detail and organizational skills.

  • Ability to multi-task and prioritize in a fast-paced environment.

  • Customer-first mindset with natural problem-solving ability.

  • Friendly, team-oriented, and professional demeanor.

  • Bachelor’s degree preferred in Communications, Business, Marketing, or related field (not required).

Why Join Us?

  • Paid On-the-Job Training – Learn industry tools, communication strategies, and client support best practices.

  • Career Advancement Opportunities – Clear paths for internal promotions and professional growth.

  • Supportive Work Culture – Join a collaborative, inclusive, and positive team environment.

  • Competitive Compensation – Base salary plus performance-based bonuses.

  • Full Benefits Package, including:

    • Health, Dental, and Vision Insurance

    • Paid Time Off

    • Employee perks and wellness programs

 
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