Client Service Associate - Entry Level

1047 Serpentine Ln #200 Pleasanton, CA 94566 • Customer Service • Marketing • Public Relations (PR) • Full-Time

Salary Range:  $49500 - $67500 year

We’re seeking a dedicated Entry-Level Client Service Representative to join our growing team! This role is perfect for recent graduates or anyone looking to gain hands-on experience in event coordination, fundraising, and client engagement.

You’ll receive paid on-the-job training, work closely with experienced team members, and gain valuable professional skills to grow within the company.

What You’ll Do 

  • Provide exceptional support to clients, donors, and community members with a friendly and professional approach
  • Assist with fundraising and promotional event coordination, including setup, logistics, and on-site support
  • Serve as a brand ambassador for clients and nonprofit partners at events and community outreach initiatives
  • Collaborate with internal teams (marketing, operations, sales) to ensure smooth event execution and client satisfaction
  • Track client feedback and engagement to help improve customer experience and retention
  • Maintain accurate client and donor records in CRM systems and internal databases
  • Support marketing and outreach campaigns by distributing materials, engaging with attendees, and collecting community feedback
  • Contribute ideas to enhance client engagement and fundraising strategies

Who We’re Looking For 

  • Strong interpersonal and verbal communication skills
  • Friendly, professional, and team-oriented attitude
  • Organized and detail-oriented with ability to multi-task in fast-paced environments
  • Comfortable engaging with the public and representing clients or nonprofit partners
  • Interest in customer service, fundraising, event marketing, or nonprofit work
  • Bachelor’s degree preferred but not required

Why You’ll Love Working With Us 

  • Paid on-the-job training to help you succeed from day one
  • Career advancement opportunities with clear paths for growth within the company
  • Hands-on experience in event coordination, client engagement, and fundraising initiatives
  • Supportive, collaborative, and mission-driven team culture
  • Competitive pay with performance-based bonuses
  • Full benefits package, including health, dental, vision, paid time off, and employee perks
  • Opportunity to directly make a difference in your community
 
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