We’re seeking an energetic and detail-oriented Entry-Level Client Service Associate to join our growing team and help deliver outstanding support to clients and customers. This role is ideal for recent graduates or individuals looking to launch a rewarding career in client relations, account management, or customer service.
You’ll receive hands-on, paid training, collaborate with multiple departments, and gain the professional experience needed to grow within the company.
Key Responsibilities:
- Provide prompt, professional, and solutions-focused support to clients and customers.
- Assist with onboarding new clients, maintaining accurate records, and updating account information.
- Collaborate with sales, operations, and marketing teams to resolve client concerns and ensure satisfaction.
- Track and analyze client feedback to identify opportunities for improvement.
- Support team initiatives aimed at enhancing the overall client experience.
- Maintain organized documentation and update CRM systems as needed.
Qualifications:
- Strong communication and interpersonal skills.
- Excellent organizational skills and attention to detail.
- Ability to multitask and manage priorities in a fast-paced environment.
- Problem-solving mindset with a customer-first attitude.
- Team-oriented, professional, and proactive demeanor.
- Bachelor’s degree in Communications, Business, Marketing, or related field preferred but not required.
What We Offer:
- Paid On-the-Job Training: Learn essential client service and relationship management skills.
- Career Advancement Opportunities: Clear pathways for growth and internal promotion.
- Collaborative Team Culture: Supportive, inclusive, and professional work environment.
- Competitive Compensation: Base salary plus performance-based bonuses.
- Comprehensive Benefits: Health, dental, vision, paid time off, and other employee perks.