Client Service Associate - Entry Level

Hayward, CA 94544 • Customer Service • Marketing • Public Relations (PR) • Full-Time

Salary Range:  $49500 - $67500 year

We’re looking for an enthusiastic and motivated Entry-Level Client Service Associate to join our fast-paced, customer-focused team. This role is perfect for recent graduates, career changers, or anyone seeking hands-on experience in customer service, brand support, and business operations.

If you enjoy solving problems, working with people, and growing in a team-oriented environment, this is your chance to launch a career with real impact and long-term potential.

Key Responsibilities

  • Deliver excellent customer service by responding to inquiries, resolving issues, and ensuring a seamless client experience

  • Represent the brand professionally across communication channels, including phone, email, and in-person interactions

  • Support marketing and customer engagement initiatives to improve satisfaction and drive brand visibility

  • Build strong client relationships to foster trust, loyalty, and long-term retention

  • Gather and analyze customer feedback to identify trends and suggest service improvements

  • Track service metrics and campaign results to support performance reporting and growth strategies

  • Collaborate with internal teams to ensure timely issue resolution and exceptional service delivery

Qualifications

  • High school diploma required; associate degree or college coursework is a plus

  • Excellent verbal and written communication skills

  • Friendly, professional, and customer-focused attitude

  • Strong desire to learn and grow within a customer service or operations environment

  • Problem-solving mindset with the ability to adapt quickly in a fast-paced setting

  • Team-oriented with a positive attitude and the ability to manage multiple tasks effectively

What We Offer

  • Paid Training: Learn on the job through structured onboarding and mentorship

  • Career Advancement: Clear internal growth paths and promotion opportunities

  • Inclusive Culture: Be part of a supportive, collaborative, and diverse team environment

  • Competitive Pay: Strong base salary with performance-based bonuses and incentives

  • Full Benefits Package: Health, dental, vision, and wellness benefits included

Why Join Us?

  • Build Real-World Skills: Gain valuable experience in client service, brand engagement, and business operations

  • Make an Impact: Join a growing company where your voice and efforts truly matter

  • Grow Your Career: Benefit from ongoing support, feedback, and career development opportunities

 
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