Client Service Associate - Entry Level

1047 Serpentine Ln #200 Pleasanton, CA 94566 • Customer Service • Marketing • Public Relations (PR) • Full-Time

Salary Range:  $49500 - $67500 year

We are seeking an enthusiastic and motivated Entry-Level Client Service Associate to join our fast-paced, customer-focused team. This position is ideal for recent graduates, career changers, or anyone looking to build real-world experience in customer service, brand support, and business operations.

If you thrive in a dynamic environment and love helping people, this is your opportunity to make a real impact while growing your career.

Key Responsibilities:

  • Deliver outstanding customer service by addressing inquiries, resolving issues, and ensuring a positive experience

  • Represent our brand consistently across communication channels including phone, email, and in-person interactions

  • Support marketing and engagement campaigns to increase customer satisfaction and visibility

  • Build lasting client relationships to promote trust, retention, and loyalty

  • Collect and analyze customer feedback to identify trends and recommend service improvements

  • Track key metrics and campaign outcomes to support continuous growth

  • Collaborate with internal teams to ensure seamless service delivery and issue resolution

Qualifications:

  • High school diploma required; associate degree or college coursework is a plus

  • Strong verbal and written communication skills

  • Professional, friendly, and customer-centric demeanor

  • Self-starter with a growth mindset and strong willingness to learn

  • Effective problem-solving skills and ability to adapt in a fast-paced environment

  • Team-oriented with a positive attitude and ability to work under pressure

What We Offer:

  • Paid training and hands-on learning experience

  • Clear opportunities for career growth and internal advancement

  • Supportive, inclusive, and high-energy team culture

  • Competitive base salary plus performance-based bonuses

  • Comprehensive health and wellness benefits package

Why Join Us?

  • Gain real-world experience in client service, operations, and brand engagement

  • Join a growing company where your contributions are valued and visible

  • Be part of a team that’s committed to professional development and customer success

 
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