Client Service Associate - Entry Level

1047 Serpentine Ln #200 Pleasanton, CA 94566 • Customer Service • Marketing • Public Relations (PR) • Full-Time

Salary Range:  $49500 - $67500 year

We’re looking for an enthusiastic and motivated Entry-Level Client Service Associate to join our dynamic and fast-paced team. Whether you’re a recent graduate, a career changer, or simply eager to gain hands-on experience in customer service, brand support, and business operations, this is the perfect opportunity for you to launch your career!

In this entry-level role, you’ll receive comprehensive training, develop key professional skills, and become an integral part of a collaborative team. You’ll work on exciting brand campaigns, engage with customers, and have a direct impact on our business’s success.

Key Responsibilities:

  • Provide Outstanding Customer Service: Respond to customer inquiries, address issues, and offer clear, professional, and empathetic solutions.

  • Represent the Brand: Deliver brand messages across various platforms to engage and connect with customers.

  • Assist in Marketing Campaigns: Support the execution of customer-centric campaigns that boost engagement, enhance brand visibility, and drive revenue.

  • Cultivate Customer Relationships: Build and maintain positive customer relationships to enhance satisfaction and encourage long-term loyalty.

  • Leverage Customer Feedback: Collect insights from customers, analyze feedback, and contribute to process improvements.

  • Track Campaign Performance: Monitor key metrics to assess campaign success and ensure exceptional service delivery.

  • Collaborate Across Teams: Partner with different departments to align efforts and deliver seamless, high-quality service to clients.

What We’re Looking For:

  • Education: High school diploma required. An associate degree or some college coursework is a plus but not necessary.

  • Customer-Focused: Friendly, empathetic, and confident in engaging with both customers and team members.

  • Self-Starter: Goal-driven and motivated to learn new skills while striving for success.

  • Strong Communicator: Excellent verbal and written communication skills are essential.

  • Problem Solver: Ability to think critically and resolve customer issues effectively and efficiently.

  • Team Player: Thrives in a fast-paced, team-oriented environment, committed to achieving collective goals.

What We Offer:

  • Comprehensive Training: No prior experience required! We provide hands-on training and mentorship to help you succeed and grow.

  • Career Growth Opportunities: Clear pathways for advancement, with the potential for promotions and leadership roles as you develop your skills.

  • Dynamic Work Culture: Enjoy a positive, high-energy workplace where creativity, teamwork, and personal growth are highly valued.

  • Competitive Compensation & Bonuses: Receive performance-based incentives and rewards for your contributions.

  • Health & Wellness Benefits: Access to comprehensive health plans and wellness resources to help you maintain a balanced and healthy lifestyle.

Why Join Us?

  • Gain hands-on experience in customer service and brand management.

  • Be part of a supportive team that values personal and professional growth.

  • Enjoy a dynamic, energetic work environment where you can make a real impact.

 
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