Welcome to Free State Growers, Inc.

Be a part of something that makes people happy!

We are a premier grower of indoor and outdoor plants, providing annual, perennial, floral, and holiday plants. We are one of the largest tropical and foliage growers in the Midwest. Located on the west side of Kansas City, we are geographically centered to deliver to independent garden centers, grocery stores, and big box stores throughout the Midwest.

Position: We are seeking an enthusiastic and organized Inside Sales Representative to support and grow our customer base. This position is critical to the success of our sales team and offers the opportunity to build lasting relationships within the horticulture industry.

Responsibilities:

Customer Relationships & Sales

• Develop and maintain strong relationships with new and existing customers

• Contact customers weekly to solicit orders, suggest additions, and share product updates

• Prepare and provide quotes for both regular and special order items

• Handle and resolve customer product or shipment concerns professionally and efficiently

• Collaborate with the purchasing team on special orders and pricing

     Sales Support & Order Management

• Accurately enter and manage sales orders for pickup or delivery

• Work with the inventory team to stay current on availability, small batch inventory, and special items

• Help ensure smooth order processing and coordinate with distribution for efficient routing

• Review pulled orders for accuracy before loading, when possible

     Marketing & Communication

• Create and distribute weekly product availability emails with highlights and photos (BCC format)

• Take and edit product photos to showcase seasonal or featured items

• Design simple promotional flyers and pre-book forms for seasonal products

• Update the company website and assist with basic social media outreach

• Collect and share promotional ideas for both company-wide and customer-specific use

     Administrative & Industry Awareness

• Maintain accurate customer contact records and folders

• Track customer-specific needs, such as UPC requirements

• Conduct occasional customer visits and buyer meetings to build rapport and plan for upcoming sales

• Monitor competitor offerings and stay informed on industry trends through trade publications and e-newsletters

• Initiate outreach to potential new customers and manage onboarding paperwork

Requirements:

• 2–3 years of sales or customer service experience (horticulture industry experience a plus)

• Strong verbal and written communication skills

• Proficiency in Microsoft Office (Excel, Outlook, Word), basic photo editing, and general computer aptitude

• Familiarity with Macola or other business management software is a plus

• Highly organized, detail-oriented, and able to manage multiple tasks at once

• Diplomatic and customer-focused with strong problem-solving abilities

• Flexible and adaptable in a fast-paced seasonal environment

• Interest or knowledge in plants, gardening, or green industry preferred

Pay: $20- $22 per hour (no commission)

Hours: Monday-Friday; 8:30am-4pm, can be flexible