We are looking for a dynamic and organized Seasonal Garden Centre Trainer to support several store locations within a 1 hr travel circuit daily to support merchandising and staff training during our peak season from mid April- end of May

This role is crucial in ensuring a high level of customer satisfaction, effective staff training, product maintenance and overall visual excellence at each location 

Garden Centre Trainers work a  5 day schedule including 1 weekend day with the ability to work overtime if required

**Prior Garden Centre Management and Training Experience is REQUIRED 

Responsibilities:

• Operational Support:

  • Assist in overseeing daily activities, ensuring the garden center is well-maintained, set to planogram and visually appealing.

  • Contribute to inventory feedback, including receiving, stocking, rotating and merchandising of products.

• Customer Service:

  • Provide excellent customer service by assisting customers, answering inquiries, and offering advice of plant availability & assortment

  • Collaborate with the team to create a welcoming and informative shopping environment.

• Staff Training:

  • Build out daily plans to identify staff tasks & identifying training needs, and supervising seasonal staff.

  • Coordinate and execute follow-up training to ensure any gaps or needs are met from team members not meeting standards

  • Conduct regular performance assessments and provide feedback & reporting to store management team and staff member

              Sales and Strategy:

• Contribute to the planogram execution for promotions and featured items.

• Assist in monitoring and garden centre needs based on target quantities required to meet store budget goals

• Quality Control:

  • Work with the team to ensure the quality and health of plant inventory.

  • Assist in managing, tracking and disposing of compromised product.

• Administrative Duties:

  • Stay up to date on all administrative tasks, store procedures and other process documentation as assigned.

Qualifications (Only qualified applicants will be contacted)

• Previous experience in a garden center, retail, or related field - 4 yrs minimum

• Knowledge of plants, gardening, and landscaping practices.

• Strong organizational and multitasking skills.

• Excellent communication and interpersonal abilities.

• Flexibility to work weekends and holidays during peak seasons.

• Able to work a flexible 5 day schedule to support in store demands

• Capable of working in a fast paced physically demanding environment that involves pushing, pulling, lifting up to 50 lbs and bending on a daily basis 

• Able to navigate various forms of technology from spreadsheets to apps to reporting tools in a mobile office environment.

We invite only those that meet the qualifications to APPLY with the interview process beginning mid February