We are seeking an experienced Contract Merchandising Trainer to join our team, that has at least 5 yrs experience working in a fast paced environment- preferably in season garden centre or the landscaping industry

The ideal candidate will possess a deep understanding of retail merchandising principles, particularly within the context of garden and outdoor living products. This role will involve delivering training programs to improve merchandising standards, planogram execution to enhance product presentation and drive sales within garden centre environments.

The role will require 3-4 days in field with work availability between 7am-7pm on a flexible schedule to support the field teams as required 

Contract: April 7th-June 7th approx 24-30 hrs per week and MUST have personal transportation with the ability to travel to 3-4 locations daily within the Lower Mainland

Key Responsibilities:

Training Program Execution:

• Execute & modify training programs tailored to the specific needs of garden centre staff learning requirements to provide superior customer service and garden centre care and standards 
• Ensure training content aligns with company objectives, brand standards, and industry best practices

Merchandising Techniques:

• Instruct staff on effective merchandising techniques to maximize product visibility and sales.
• Teach principles of product placement, signage, and planogram movement to enhance the customer shopping experience.
• Provide guidance on inventory management and product maintenance strategies to optimize stock levels and reduce shrinkage.

Product Knowledge:

• Educate employees on the features, benefits of all varieties in garden centres
• Conduct product knowledge training and facilitate hands-on learning experiences to deepen staff knowledge.

Best Practices:

• Train teams in managing displays that highlight key product categories and rotation of varieties based on sales needs
• Implement strategies for maintaining cleanliness, organization, and aesthetic appeal throughout the garden centre.
• Managing incoming inventory & shrink management

Customer Engagement:

• Teach customer service skills and techniques for engaging with shoppers in the garden centre environment.
• Provide guidance on addressing customer inquiries, resolving complaints, and upselling related products.
• Instill a customer-centric mindset among staff, emphasizing the importance of creating positive shopping experiences.

Performance Evaluation:

• Assess training effectiveness through observation, feedback sessions, and ongoing coaching.
• Identify areas for improvement and adjust training strategies accordingly to achieve desired outcomes.
• Collaborate with management to develop better tools for a quick and effective process

Qualifications:

• Proven experience in retail merchandising within the garden centre environment
• Strong knowledge of merchandising principles, visual presentation techniques, and inventory management practices.
• Excellent communication and interpersonal skills, with the ability to effectively train and motivate diverse teams.
• Demonstrated proficiency in designing and delivering training programs
• Passion for gardening, outdoor living, and related products, with a genuine enthusiasm for sharing knowledge with others.
• Flexibility to travel to multiple locations as needed and work on a contract basis

**ONLY APPLICANTS WITH  A MIN OF 4 YEARS EXPERIENCE IN MERCHANDISING 

TRAINING AND GARDEN CENTRE OUR EXPERIENCE WILL BE CONTACTED