Job Description

The Denture Place is excited to announce a job opening for a full-time Dental Office Treatment Coordinator/Office Manager. This pivotal role within our organization is ideal for a dynamic and driven individual who is eager to make a significant impact in a thriving dental practice. As we continue to grow, we are in search of someone who can handle the complexities of treatment coordination and office management with a high degree of professionalism and effectiveness. 

We are a privately owned, modern dental practice dedicated to providing exceptional dental care. The right candidate for this role will be enthusiastic about developing their career and expanding their skills in a supportive and energetic environment. If you are looking to step up in your dental career and lead a team towards excellence in patient care and operational success, we encourage you to apply for this vital position.

Duties and Responsibilities

• Presenting and coordinating treatment plans effectively to patients.
• Communicating closely with our doctors to ensure patient care is seamlessly integrated.
• Submitting dental insurance claims and processing Explanation of Benefits (EOBs).
• Maintaining thorough collections and accurate aging reports.
• Tracking and reporting key metrics for the office to aid in strategic planning.
• Developing and maintaining strong relationships with patients, ensuring a high level of satisfaction and care.
• Overseeing the daily operations of the dental office to ensure efficiency and compliance with all policies and regulations.
• Mentoring and leading office staff to promote a collaborative and effective workplace.
• Managing patient scheduling to optimize workflow and maximize resource utilization.
• Handling patient issues and inquiries with utmost professionalism 
• Ensuring that the office adheres to industry standards and regulations while maintaining a safe and welcoming environment for both staff and patients.

Requirements

• Minimum of 1 year of experience as a Dental Assistant (Required).
• High School Diploma (Required).
• US Work Authorization (Required).
• Experience working with Eaglesoft dental software (Preferred).
• Bachelor’s degree in a relevant field (Preferred).
• Bilingual in Spanish would be a beneficial 
• Driven and self-motivated with a proven track record of reliability in previous roles.
• Outstanding customer service skills and a positive attitude towards patients and coworkers.
• Ability to learn quickly and eager to take on new challenges in a changing environment.
• Excellent organizational skills and the ability to multi-task effectively in a fast-paced setting.
• Strong team player with the ability to foster a cohesive and productive workplace culture.