At Modementum, we take immense pride in providing astonishing customer service and support for some of our most respected brands in the telecommunication industry. Our partnership with AT&T a prominent front runner in the wireless and telecommunication services, allows us to deliver customer care that truly shows outstanding dedication to excellence. We are excited to announce that due to the drastic expansion we are currently experiencing. We are now looking for a AT&T Customer Representative who aligns with our companies and  AT&T‘s values and is eager to offer exceptional support to our customers.

As a AT&T Customer Representative, you will be the primary point of contact for AT&T customers, guiding them throughout questions, concerns, accounts inquiries, product knowledge, and finalization of sales. The AT&T Customer Representative will be a direct friendly face of AT&T, providing knowledgeable and efficient service in every interaction.

AT&T Customer Representative Duties:

• Meet directly with potential AT&T customers to provide details on the latest Technology like Internet and Wireless products.

• Connect with customers to identify their telecom needs and offer tailored sales solutions.

• Ensure all customer leave with a long lasting impression on who we are as a company and AT&T’S brand

• Ensure every interaction is professional, efficient and solution oriented.

• Accurately document customer interactions, and CRM systems.

• Work alongside the sales and management team to ensure improvement and compliance.

• Attend meetings and calls to stay on top of the latest deals and promotions available.

AT&T Customer Representative Qualifications:

• High school diploma or GED

• Strong, verbal communication and listening skills

• Reliability and punctuality with a strong attention to detail is a must

• Prior experience and customer service, telecommunications or sales

• The ability to multitask, meet deadlines and prioritize goals.