Quick Lube Advisor

We’re excited to offer a rare opportunity to join our outstanding team at Ryan Chevrolet-Cadillac of Buffalo. We're seeking a Quick Lube Advisor who excels in customer service and thrives in a fast-paced, team-oriented environment.

 If you're someone who can warmly greet customers, efficiently schedule service appointments, and serve as a trusted liaison between customers and our Quick Lube technicians, then this might be the perfect fit for you. Put your people skills to work in a career where you’re valued and supported.

Job Responsibilities: 

• Greet customers promptly and courteously – attitude is everything!
• Actively listen to customer concerns and clearly communicate vehicle needs to technicians
• Recommend additional services using honest, low-pressure methods
• Provide accurate repair/maintenance estimates
• Follow dealership policies for vehicle care and handling
• Follow up on each service and keep customers informed of progress
• Perform quality control inspections to ensure all work is completed
• Notify customers when vehicles are ready for pickup
• Review and explain services and associated costs with customers
• Resolve minor customer concerns and complaints
• Keep the Service Manager informed of any issues or potential concerns
• Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards

Benefits:

We value our team members and offer a comprehensive benefits package, including:

• Health, Dental, and Vision Insurance
• Paid Vacation, Sick Leave, and Holidays
• 401(k) Options
• Employee Discounts

About Our Dealership:

Ryan Auto Mall is a family owned and operated dealership in Buffalo, Minnesota. In 1960, Mr. Robert Ryan Sr. opened his first dealership in South Dakota. Mr. Ryan’s son, Bob Ryan Jr. soon got his start in the car business, sitting on the bench in front of the dealership, shining shoes at a nickel a pair.

The third generation of the Ryan family is now fully invested, continuing their father’s tradition of high standards and caring for their customers. The family is proud to have been awarded 9 General Motors Mark of Excellence Awards and 60 DealerRater Awards, including the 2024 MN Dealer of the Year Awards for all the brands we represent.

Ryan Auto Mall takes great interest in giving back to the communities we serve. In an effort to concentrate our support, we have chosen to give to charities that mirror our business philosophies and the concerns of our guests. These charities include donations to women’s health issues, children’s organization, endeavors that promote creative or artistic development, and environmental concerns.

Join Our Team Today! 

Job Type: Full-time

Pay: From $45,000 per year