Job Title: Front Desk/Office Manager

Location: Fairfax, VA

Job Type: Full-Time

Practice Type: Private Endodontic Practice

About Us: We are a modern, patient-focused endodontic specialty practice located in the heart of Fairfax, VA. Our mission is to provide exceptional care in a calm, welcoming environment. As a small, close-knit team, we value professionalism, kindness, and efficiency. We are currently looking for a reliable and personable Front Desk/Office Manager to be the face and heartbeat of our practice.

Responsibilities:

• Greet and check in patients with warmth and professionalism

• Answer phone calls, respond to inquiries, and schedule appointments

• Manage the daily operations of the front office

• Verify insurance and obtain authorizations

• Coordinate treatment plans and present financial estimates to patients

• Maintain accurate patient records using practice management software

• Handle billing, claims submission, and collections

• Oversee ordering of office supplies and ensure smooth workflow

• Support the clinical team as needed to ensure a seamless patient experience

Qualifications:

• Minimum of 2 years experience in dental or medical front office management

• Strong organizational and multitasking skills

• Exceptional communication and customer service abilities

• Experience with dental insurance verification and billing

• Familiarity with dental software 

• Knowledge of endodontic procedures is a plus, but not required

• Professional, reliable, and able to lead with a positive attitude

Schedule:

• Monday to Friday

• No weekends or late evenings