As a Hot Tub Service Technician, you will play a vital role in our store, responsible for diagnosing and repairing various issues with hot tubs, ensuring they operate efficiently and effectively for our customers.

This role is designed for someone who thrives in a hands-on environment and is keen to demonstrate their technical and mechanical skills, great customer service and a commitment to high standards of quality and cleanliness. Experience in the hot tub, pool and other related industries are preferred, but not required. The right candidate will be well trained. 

Duties and Responsibilities

• Routine Maintenance:  Perform regular inspections, cleaning, and maintenance of hot tubs to ensure optimal performance and cleanliness.
• Water Quality Management:  Monitor and maintain appropriate water chemistry levels, including pH balance, sanitizer levels, and water clarity, to ensure a safe and enjoyable experience for guests.
• Equipment Repair:  Troubleshoot and repair mechanical, electrical, and plumbing components of hot tubs, including pumps, heaters, filters, and jets, to address any issues promptly and effectively.
• Cleaning and Sanitization:  Thoroughly clean and sanitize hot tub surfaces, covers, and surrounding areas to maintain a hygienic environment and prevent the growth of bacteria and algae.
• Filter Maintenance:  Clean and replace hot tub filters as needed to ensure efficient filtration and water circulation.
• Record-Keeping:  Maintain accurate records of maintenance activities, water quality test results, and inventory of supplies to track maintenance schedules and ensure adequate stock levels.
• Customer Service:  Interact professionally with owners to address any concerns or inquiries regarding hot tub maintenance and ensure their satisfaction with their spa experience.

Requirements

• Technical Skills:  Proficiency in the inspection, troubleshooting, diagnosis, repairs and replacement of hot tub equipment and systems. This includes familiarity with all mechanical, electrical, and plumbing components.
• Water Chemistry Knowledge:  Understanding of water chemistry principles and experience with water testing and treatment methods relevant to hot tub maintenance.
• Attention to Detail:  Strong attention to detail to ensure thorough cleaning and maintenance of hot tubs and surrounding areas.
• Problem-Solving:  Ability to identify issues, analyze problems, and implement effective solutions independently or collaboratively.
• Communication:  Excellent communication skills to interact professionally with guests, coworkers, and management.
• Physical Ability:  Often required to perform physical tasks such as lifting equipment, bending, standing or crouching for extended periods.
• Experience:  Previous experience in hot tub maintenance, spa maintenance, or a related field is preferred, but not required. Must be mechanically inclined and experienced with tools.
• License & Background: You must be 18 years of age with a valid Driver's License and reliable means of transportation to and from your shift.

Hours & Compensation 

• Monday, 8:30 am – 4:00 pm 

• Tuesday to Friday, 8:30 am – 5:00 pm 

• $25 – $35 Per Hour (DOE)

• Service vehicle, uniform, iPad and tools provided