You'll be part of a collaborative, hands-on team where your work matters.

Founded in 1982, GKY Dental Arts began with a simple philosophy: provide personalized service, exceptional quality, and genuine relationships. Today, that philosophy continues to guide how we work with our customers, our patients, and our employees. Our team combines technical expertise, advanced technology, attention to detail, and a commitment to quality to create exceptional dental products. We believe our people are an important part of our success, and we strive to provide the tools, resources, and professional environment our employees need to succeed.

Quality

We take pride in our work and strive to deliver exceptional results with attention to detail.

Teamwork

We work together, communicate openly, and support one another.

Personalized Service

We listen, understand individual needs, and build lasting relationships.

Innovation

We embrace technology and continuously look for ways to improve our products and processes.

Professionalism & Respect

We treat our colleagues, customers, and partners with professionalism, courtesy, and respect.

Patient-Centered Care

We remember that behind every restoration is a patient, and we take pride in contributing to quality patient care.

About the role

Job Type: Full-time

Schedule: (Monday – Friday, 9:00am - 5:00pm to start, 7:30am to 4:00pm after introductory period is over.)

About Us

With 44 years of excellence in the industry, we are an established dental laboratory with a proven track record of quality and innovation right here in Torrance. We aren't slowing down—we are actively growing and looking for passionate individuals to join our team and build a long-term career with us.

About the Role

We are seeking a motivated, detail-oriented Dispatcher to join our dynamic lab office team. In this role, you will be the crucial bridge between our dental technicians, office staff and the dentists/dental surgeons we serve. You’ll help ensure our operations run seamlessly.

Key Responsibilities:

Schedule and dispatch drivers, based on customer and employee needs, service calls, or predetermined routes and cities.
Monitor and track the location of drivers in real-time using our tracking software.
Maintain detailed records of calls, route changes, and other dispatch-related data.
Communicate with drivers, employees, and customers to ensure accurate delivery and/or service completion.
Communicate and respond to doctor inquiries, providing updates on the status of deliveries and pickups.
Troubleshoot and resolve any operational issues that arise during the dispatching process.

Qualifications:

High School Diploma or equivalent.
Authorization to work in the United States.
Proven entry-level experience as a Dispatcher or in a similar role.
Strong communication skills, both verbal and written. You must feel comfortable speaking on the phone.
Be able to accept feedback and correction without dispute from fellow co-workers and Management.
Proficiency in using Microsoft Excel and Google Docs.
Ability to multitask, prioritize, and manage time effectively in a high-pressure environment.
Strong problem-solving skills and attention to detail.
Familiarity with local geography such as South Bay and Los Angeles areas, and traffic patterns.

Benefits & Perks

Health & Wellness: Comprehensive Medical, Dental, and Vision insurance—plus, your own dental lab work is done for free!
Retirement Planning: 401(k) plan with a company contribution.
Work-Life Balance: Paid Time Off (PTO) and sick days, with major holidays off.
Environment: A great team culture within a comfortable, modern lab setting.
Growth: Comprehensive on-the-job training program with clear pathways for career advancement.

Benefits & perks

Medical, Dental & Vision Insurance

FSA

401(k) & Company Match

PTO/Sick Days

Holiday Pay

LegalShield/IDShield Membership

Free and discounted dental work for yourself, family and friends