Job Summary: The Dental Laboratory Delivery Driver is responsible for ensuring the safe and timely delivery of dental products, materials, and restorations to and from the dental laboratory. This role requires a reliable, organized individual with a strong sense of responsibility, excellent driving skills, and an ability to manage deliveries efficiently while providing superior customer service to our dental clients and partners.

Key Responsibilities:

• Delivery of Dental Products:
  • Safely transport dental products, restorations, models, and materials between the laboratory, dental offices, and other locations as necessary.
  • Ensure that all items are carefully packaged and secured during transit to prevent damage.
  • Verify deliveries and pickups by checking the accuracy of orders and documents.
• Route Planning and Timeliness:
  • Plan and organize daily routes to ensure timely deliveries and pickups in the most efficient manner.
  • Communicate effectively with the laboratory and dental offices to confirm delivery schedules and address any potential delays or issues.
  • Maintain an accurate log of all deliveries and pickups made, including addresses and times.
• Customer Service:
  • Provide excellent customer service to dental professionals by interacting professionally and courteously with clients during drop-offs and pickups.
  • Address any immediate concerns from clients and relay information back to the laboratory or supervisor.
  • Assist with the loading and unloading of dental materials and products.
• Vehicle Maintenance and Safety:
  • Ensure the company vehicle is clean, well-maintained, and safe to operate at all times.
  • Conduct regular checks on the vehicle’s condition, including tires, brakes, oil levels, and general cleanliness.
  • Adhere to all traffic laws and safety regulations while driving.
  • Report any vehicle issues or accidents promptly to the supervisor.
• Inventory Management:
  • Assist in managing and tracking inventory during deliveries to ensure that all products are correctly accounted for.
  • Return any unused or undelivered materials to the laboratory in a timely manner.
• Documentation:
  • Maintain accurate records of deliveries and pickups, including signed receipts, client feedback, and any issues encountered during transport.
  • Ensure that all required paperwork is completed and filed accurately for each delivery.
• Additional Duties:
  • Assist with office and lab staff as needed for non-delivery-related tasks, such as helping to prepare materials or assist in organization.
  • Assist with other logistics tasks, such as inventory audits or material handling, when not on the road.

Qualifications:

• Valid driver’s license and clean driving record.
• Previous experience as a delivery driver, preferably in the healthcare or dental field.
• Strong knowledge of local routes and area.
• Basic knowledge of vehicle maintenance and troubleshooting.
• Excellent organizational skills and the ability to prioritize tasks.
• Strong communication skills and a customer-oriented attitude.
• Ability to lift, carry, and load materials up to [insert weight, e.g., 50 lbs].
• High school diploma or equivalent required.
• Previous experience working in a dental or healthcare setting is a plus.

Skills and Abilities:

• Ability to work independently and efficiently manage time.
• Detail-oriented with the ability to check and verify orders and deliveries accurately.
• Strong interpersonal and customer service skills.
• Ability to work well under pressure and handle changes to delivery schedules.
• Familiarity with basic computer systems or mobile apps for tracking deliveries and maintaining logs is a plus.

Working Conditions:

• Work will be performed in various locations, including the dental laboratory, dental offices, and on the road.
• Personal protective equipment (PPE) such as gloves and masks may be required when handling dental products.
• Physical demands may include lifting, carrying, and loading dental products, as well as sitting or driving for long periods.
• Occasional exposure to varying weather conditions during deliveries.