Job Posting: Medical Receptionist
Job Description
The Cow Creek Health & Wellness Center is excited to announce an opportunity for a dedicated and professional individual to join our team as a Medical Receptionist. This is a critical role at the Cow Creek Health & Wellness Center, providing the first impression patients and guests have of our center and our community. We pride ourselves on excellent customer service which underpins the trust and the care we provide at our facilities.
This full-time position is based in our bustling health center and is not eligible for remote work. The successful candidate will be instrumental in ensuring seamless operations within the medical office environment, facilitating effective communication between patients and healthcare providers, and maintaining high standards of confidentiality and efficiency.
Duties and Responsibilities
- Working within a team environment, utilize medical office competencies, understand and apply written and verbal procedures and instructions.
- Support medical teams through managing consults, referrals, case management, patient reminders, follow-ups, and additional projects as required.
- Obtains and enters patient demographics; updates insurance and patient information with each visit to maintain accuracy for billing and patient health information.
- Schedules patient appointments utilizing EHR and PMAS in coordination with team requirements and established scheduling guidelines and parameters.
- Perform clerical and support duties as assigned by Manager/Supervisor, assist staff with various tasks as assigned.
- Collects co-pays and balances as required by established policies. Understands and can apply payments to balances, while maintaining daily accounting log of patient payments.
- Maintain strict confidentiality; adheres to all HIPAA guidelines/regulations.
- Maintain a working knowledge of all programs offered by the Health & Wellness Center.
- Travel as required by job duties.
Requirements
- Must be able to commute to all clinic locations.
- High school diploma or GED, required.
- Two years Medical Office Experience preferred.
- Experience with scheduling referrals and consultation preferred.
- Strong working knowledge of office procedures, office equipment, word processing/computer experience and knowledge of government program rules and regulations.
- Proficient in Microsoft Office: Word, Excel, Outlook, and Power Point.
- Must demonstrate proven effective interpersonal communication skills.
- Demonstrate the ability to work effectively with staff, local agencies, and individuals from different cultural & ethnic backgrounds in a friendly and professional manner.
Benefits Offered:
- Nesika Medical, Dental, Vision, Prescription Benefit - Eligible the first of the month following 60 days of employment
- Short Term/Long Term Disability - Company paid
- 401K – 7% Tribal Contribution - Eligible first quarter following 90 days of employment
- 15K Life Insurance policy – Company paid
- Flexible Spending Account – Up to $3400.00
- Recuro Care (Telemedicine) – Company paid with Nesika medical enrollment
- Employee Assistance Program
- Fuel Discount Card – .20 cents off a gallon at the Seven Feathers Truck & Travel Center
- Costco Reimbursement – up to $65.00 per year
- PTO – Hourly employees begin accruing upon the first day of employment and the hours are available after 90 days, with a cap of 480 hours
- Years of Service Recognition
