Job Posting: Pharmacy Technician
Job Description
The Cow Creek Health & Wellness Center is excited to announce an opportunity for a dedicated individual to join our team as a Pharmacy Technician. This full-time position is designed to enhance our commitment to providing top-notch pharmaceutical care within our Health and Wellness Center. It's important to note that this opportunity is not a remote job and requires the selected candidate to be on-site at our facilities.
The selected applicant will work under the direct supervision of the Pharmacy Manager and will play a crucial role in providing quality care to Tribal members, Native Americans, and other community patients. As a Pharmacy Technician, you will assist the pharmacist in various pharmacy-related tasks, ensuring efficient and safe service delivery that aligns with our mission to improve the health and wellness of the community we serve.
Duties and Responsibilities
- Enter and process patient and prescription data into the pharmacy software system, ensuring accuracy in medication details, dosage, and patient information.
- Verify patient eligibility for services and manage appropriate enrollment in available programs.
- Handle third-party billing processes, submitting and troubleshooting claims as necessary.
- Prepare and manage prior authorizations for medication payment plans as required.
- Assist in accurately preparing prescription orders (counting and labeling) for the pharmacist’s final review and approval.
- Collaborate with administrative teams to leverage tribal resources effectively.
- Communicate directly with prescribers for prescription refill authorizations.
- Maintain regular communication with patients both in-person and via telephone to update them on prescription status and additional essential information.
- Order pharmaceutical and office supplies as needed.
- Prepare prescriptions for mail order or delivery services, ensuring correct handling and packaging.
- Provide backup support to Pharmacy Clerks and perform clerk duties in their absence.
- Operate the pharmacy telephone system, efficiently managing incoming queries and messages.
- Assist with annual inventory checks and maintain accurate logs for inventory management.
- Engage in quality assurance and improvement initiatives as directed.
- Handle monetary transactions through cash register operation and processing of credit card payments.
- Carry out additional assignments or duties as required to meet departmental needs.
Qualifications and Requirements
- Certified Pharmacy Technician License and Oregon Board of Pharmacy registration required.
- Minimum of one year of previous experience working as a pharmacy technician.
- Familiarity with 340b and Federal Supply Schedule (FSS) programs preferred.
- Proficient in Microsoft Office Suite (Word, Outlook, etc.) and other computer applications.
- Experience handling multi-line phone systems is preferred.
- Demonstrated excellent verbal communication skills and a consistently positive attitude.
- Critical ability to work effectively with a diverse range of individuals and groups.
- Understanding of third party billing and Pharmacy Benefit Manager (PBM) requirements is preferred.
- Extensive knowledge of pharmacy technician practices and regulatory standards as outlined by the Oregon Board of Pharmacy, federal guidelines, and the Indian Health Service.
- Expertise in both retail and mail-order pharmacy operations.
- Ability to operate and manage pharmacy software and electronic health/patient management systems.
- Capacity to learn and utilize various online wholesaler ordering platforms.
- Demonstrated ability to maintain high levels of professionalism, confidentiality, and impartiality in stressful situations.
- In-depth understanding of medical terminology and the implications of HIPAA on patient privacy.
- Strong commitment to respecting and integrating Indian traditions, customs, and socioeconomic needs within the pharmacy setting.
