POSITION PURPOSE:

This primary function of this position will be to support customer service representative with daily tasks of data entry, in and outbound mail processing, and department projects as needed. 

ESSENTIAL FUNCTIONS:

• Enter manual claims in the processing system
• Handle in and outgoing mail
• Scan documents and link to electronic accounts
• Maintain confidentiality and project a professional business presence and appearance.
• Performs other related duties as assigned. 

QUALIFICATIONS:

• Be service-oriented.
• Good verbal and written communication skills, including active listening.
• Proficient computer skills with the ability to learn new software.
• Be organized with attention to detail.
• Ability to multitask and work independently with minimal supervision.