We’re seeking a detail oriented, motivated Office Assistant (Client Care Partner) to join our fast-growing, local, veteran- and family-owned exterior remodeling company. In this role, you’ll be a key part of our customer experience — helping coordinate projects, communicate with clients, and support our sales and production teams from start to finish.

Why All American Roof Pros?

We’re not your typical construction company. We stand out through innovation, exceptional customer service and a vibrant culture that our team takes pride in. Enjoy office cookouts, team-bonding activities and a supportive environment where you’ll love coming to work!

We’re committed to your personal and professional growth through hands-on training, company trips, and performance-based incentives. While we provide the tools for success, we expect you to bring a strong work ethic—no handouts here! If you’re hungry to grow, we’ll empower you to achieve your goals.

What You’ll Do

• Partner with the Production Manager and team to ensure smooth project flow
• Communicate with customers throughout the entire project lifecycle
• Handle customer questions, concerns, and updates with professionalism and care
• Accurately document all communications, updates and project details
• Enter and manage data with a strong attention to detail
• Coordinate escalations to the appropriate departments when needed
• Support sold jobs from contract to completion to ensure customer satisfaction
• Maintain a clean, organized office environment

Who We're Looking For 

• Experience & Skills
  • Experience in office administration or customer service (construction industry a plus)
  • Strong communication skills (verbal and written) 
  • Comfortable using CRM systems and basic computer tools 
  • Proficient in Microsoft Word & Excel 
  • Highly organized with strong attention to detail 
  • Ability to multitask in a fast-paced environment 
  • Spanish/English bilingual is a plus, but not required
• Key Traits
  • Honest, reliable team player who takes initiative
  • Strong problem-solver with a calm, professional approach
  • Positive attitude and customer-first mindset
  • Able to work independently and take initiative

Why You’ll Love Working Here

• Benefits: Paid time off, paid holidays, 401K, and bonus opportunities.
• Schedule: Monday–Friday, 8 AM–5 PM (occasional Saturdays as needed).
• Work Location: In-person at our [City, State] office.

Requirements

• High school diploma or equivalent.
• Valid driver’s license.

Our Culture Matters! 

We are intentional about building a team that aligns with our values of integrity, communication, and excellence. We’re looking for someone who wants to grow with us and take pride in the work they do every day.

To apply, please submit your resume along with a short cover letter telling us why you’re excited to join a growing roofing and exterior remodeling company. We can’t wait to grow with you!

Apply Today!

Join a team that’s raising the standard in exterior remodeling. We are an equal opportunity employer and welcome candidates who share our commitment to excellence and customer care.