Office Coordinator/Assistant

North Canton Ohio 44720 North Canton, OH 44720 • Customer Service • Sales • Operations • Full-Time

Salary Range:  $15.00 - $17.00 hour

Complete Pest Solutions is seeking a full time Office Coordinator/Assistant to join our growing company. Complete Pest Solutions is a family owned and operated local pest control business. 

To be successful in this role, you will need to be organized, efficient, motivated, have good communication and practical problem-solving skills. You will interact with our customers daily and will need to be able to operate independently in a fast paced environment. Our business spans across 9 counties. 

* PERKS: Paid holidays (6 major holidays), weekends off, paid vacation (1 week following 1 year of employment, 2 weeks following 3 years of employment).

Duties & Responsibilities:

  • Answers phone in a polite and respectful manner.
  • Schedules daily appointments.
  • Must be able to educate potential customers regarding pest control services offered by Complete Pest Solutions.
  • Routes calls to the proper individual when necessary.
  • Answers requests for quotes through the Company website.
  • Updates client files by filing, scanning and emailing.
  • Manages and delivers mail accordingly.
  • Controls hours worked through route management.
  • Monitors inventory and orders office supplies as needed.
  • Manages paperwork as needed and files away in appropriate folder.
  • Supports Payroll accordingly.
  • Supports owners and field technicians as needed.
  • Performs all other duties as assigned.

Requirements:

  • Education - High School Diploma (or GED or High School Equivalence Certificate) required.
  • Experience - Intermediate to advanced knowledge of Microsoft Office and Google platforms required.
  • Communication Skills - Must be able to effectively respond to common inquiries or complaints from customers with professionalism.
  • Accounting Skills - Adept at basic accounting tasks such as reconciling customer payments, navigating customer accounts.
  • Attendance - Dedicated and timely attendance. 
 
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