Job Title: Office Manager – Pest Control Company 

Location: Woodstock, GA 

Job Type: Full-Time (Monday–Friday, 9 AM–5 PM)

About Us

We provide high-quality residential and commercial pest control services with a focus on customer satisfaction and reliable service. We are currently seeking a professional and detail-oriented Office Manager to join our growing team.

Job Description

As an Office Manager, you will be the first point of contact for customers and technicians. You will handle scheduling, phone calls, customer service, and administrative support to ensure the smooth operation of daily business activities.

Responsibilities

• Answer incoming calls and respond to customer inquiries professionally
• Schedule appointments for pest control technicians
• Input customer information and service details into the system
• Follow up with customers and handle service reminders
• Process invoices and payments
• Make collection calls
• Assist with technician dispatch and route planning
• Assist with Social Media
• Other administrative duties as assigned

Qualifications

• Previous experience in an office or customer service role (experience in pest control is a plus)
• Strong communication and organizational skills
• Proficient in Microsoft Office and scheduling software (Gorilla Desk)
• Ability to multitask and stay calm under pressure
• High school diploma or equivalent (Associate’s degree a plus)

Benefits

• Competitive pay
• Opportunities for advancement
• Friendly, supportive work environment
• Hybrid office setup