Murray Motors in Muncy is seeking a knowledgeable Parts Advisor to join our team. Parts Advisors serve as parts experts, helping our customers and service technicians obtain the parts that they need to complete maintenance and repairs as well as overseeing our parts inventory. Our ideal candidate is detail oriented, with a broad knowledge of automotive parts and a customer service mindset!

Responsibilities and Duties:

• The ideal candidate will assist customers with identifying, locating, and purchasing the correct automotive parts and accessories while providing excellent service and technical expertise
• Greet customers (in-person and by phone) and provide friendly, professional assistance
• Identify the correct parts and accessories using catalogs, databases, and customer information
• Create parts quotes, process orders, and provide pricing and availability
• Assist service technicians with obtaining parts
• Maintain knowledge of current parts inventory, warranties, and return policies
• Monitor special orders and follow up with customers on order status
• Maintain organized parts displays, bins, and stockroom areas
• Assist with inventory counts, receiving shipments, and stocking shelves
• Upsell related parts, accessories, and services when appropriate
• Provide excellent customer service and resolve issues promptly and professionally
• Complete other duties assigned by management

Qualifications:

• Strong understanding of automotive systems and components
• Proficiency with parts catalog systems and dealership management software
• Excellent communication and problem-solving skills
• Strong attention to detail and accuracy
• Ability to work in a fast-paced environment and manage multiple tasks

Benefits:

• Health, dental, vision and retirement benefits.
• Employee discounts on parts, service, and accessories
• Paid vacation time
• A supportive and team-oriented work environment