Full job description
Pay: $900.00 per week (as per written agreement)
Job Description
This job description outlines a role for a Customer Service/ Sales Representative who works directly with clients in person, offering product information, resolving issues, and ensuring customer satisfaction. Here's a breakdown of what stands out.
Key Responsibilities:
- Face-to-Face Interaction: The Customer Service Representative will be engaging with customers directly, requiring good interpersonal skills and a personable demeanor.
- Referrals: There's an emphasis on generating customer referrals and appointments.
- Product Presentation: The Customer Service Representative is expected to present and explain the features/benefits of the Avalir Platinum home maintenance system. Which requires product knowledge & training.
- Customer Relationship Building: Building trust with customers through communication is essential to this role. Making empathy and strong listening skills is very important.
- App Usage: Using a company-specific app.
- Problem-Solving: The role involves troubleshooting customer complaints and offering solutions quickly and effectively.
Desired Skills:
- Active Listening & Communication: The Customer Service Representative should be able to listen attentively and communicate clearly to solve problems and explain product benefits.
- Adaptability: The ability to respond to different customer personalities and adapting to the communication style is crucial.
- Time Management: The role involves multitasking, handling customer accounts, and prioritizing tasks effectively.
Additional Requirements:
- Required: transportation to and from work.
- Flexible Schedule: Willingness to work evenings and weekends when needed.
- Compensation: They pay to range from $900.00 per week (as per written agreement), with opportunities for bonuses and commission.
Job Type: Full-Time
Benefits:
- Flexible schedule
- Training provided
- Referral program
- Rapid Career Advancement Program
