Copy of Dental Front Office
About the Role
TimberRidge Dental is seeking a full-time, bilingual Dental Front Office team member to be the friendly first point of contact for our patients in Heber City, UT. This role supports the day-to-day front desk experience by creating a welcoming atmosphere—whether patients reach us by phone, email, text, or in person.
Success in this position means delivering consistently warm customer service, communicating clearly and professionally, and helping patients feel comfortable from their first interaction. You will also have the opportunity to learn additional dental assisting skills while you grow in your role.
Duties & Responsibilities
- Answer phones, emails, and texts in a professional, timely manner.
- Greet every patient with a smile and a warm welcome when they arrive.
- Maintain a positive, friendly, and upbeat demeanor throughout the workday.
- Schedule and coordinate front office needs to support smooth patient flow.
- Support patient communication by explaining next steps clearly and respectfully.
- Assist with basic front office tasks that keep the office running efficiently.
- Learn and follow office procedures that support a great patient experience.
- Demonstrate computer proficiency while using office systems accurately.
- Show willingness to expand skills by learning dental assistant tasks as needed.
- Communicate effectively with the team to ensure consistent patient care experiences.
Requirements
- Dental front office or customer service experience preferred.
- Experience working in a dental office preferred.
- Entry-level proficiency with Microsoft Word (create correspondence and work within templates), Microsoft Excel, and Microsoft PowerPoint.
- Comfortable and capable with computers and common office technology.
- Ability to speak Spanish is preferred.
- Willingness to learn and expand into dental assisting skills.
- Ability to learn quickly and adapt to office procedures.
- Strong communication skills and a patient-focused mindset.
- Friendly, professional attitude with inclusive, respectful interactions.
Benefits
- 401(k)
- Paid Time Off (PTO)
- Paid Holidays
- Dental perks
- Family-friendly hours: Monday–Thursday 7:30–5:30
- Opportunity to build skills and grow within the practice, including learning dental assisting tasks
Pay range: $18.00–$23.00 per hour.
