Our team of motivated and driven professionals at Cobblestone 13 collaborate in a fast-paced environment to create the most successful marketing campaigns our clients have ever experienced. Our outstanding Client Engagement team performs on the ground floor of our client's campaigns and has been essential to our success. As a result, our clients have expressed a strong desire for us to expand rapidly this year.

We're looking for a capable Client Engagement Specialist to manage and uphold effective client relationships. As a member of our team, you'll serve as the client's main point of contact, making sure they get the resources they need, receive high-quality assistance all the time, and can take advantage of all the perks outlined in their contract. We are looking for outgoing, energetic entry-level professionals who want to expand their knowledge and skill sets in the Sales, Marketing, and Community Management fields.

Key Responsibilities:

· Facilitate all customer interaction with solid relationship-building, product expertise, careful planning, and effective execution

. Generating new leads

· Creating instructional strategies based on customer needs

· Engage with customers to ensure our client's brand name is effectively reaching the local market

Experience:

· Previous experience in an Account Management or Customer Relationship capacity 

· Knowledge of basic marketing strategies and techniques

· Proven track record of creating long-lasting client relationships

Education & Qualifications:

· Bachelor’s Degree and/or 2-4 years of customer success or account management experience 

· Experience working directly with customers

· Excellent written and verbal communication skills

· High energy, self-motivated, driven, and dynamic personality

· Confident, with strong interpersonal skills, and a true team player